Goodwin Privacy Policy
Your personal information matters to us. This policy fully explains how goodwin collects, stores, and protects your data.
Last Updated: January 2026Data We Collect
When you register on the goodwin platform, we collect some essential personal information. This includes your full name, email address, mobile number, date of birth, and Bangladeshi address. This information is used to verify your identity and keep your account secure. goodwin only collects data that is genuinely necessary to provide the platform's services.
Technical information about your device and browser may also be collected automatically. This includes your IP address, browser type and version, operating system, device model, and screen resolution. This technical data helps monitor platform security, prevent fraud, and improve the mobile experience. It plays an important role in ensuring a smooth experience for mobile users in Bangladesh.
Certain information related to BDT transactions is collected for payment processing purposes. This includes mobile banking numbers (such as bKash, Nagad, and Rocket), transaction amounts, and payment history. However, full bank account details or card numbers are never stored on our servers — these are processed directly by secure payment gateways. Protecting your financial data is goodwin's top priority.
Activity data generated while you use the platform is also collected — including which games you played, session duration, betting history, and promotion usage. This behavioral data is used to improve the platform, personalize your experience, and analyze patterns related to Responsible Gaming. goodwin always ensures that this data collection is carried out in your interest and on the basis of your consent.
How We Use Your Data
Goodwin uses collected data only for specific, legitimate purposes. This includes creating and managing your account, delivering our services, and verifying your identity to prevent unauthorized access and fraud. Your data is never sold to third parties or shared for advertising purposes.
Your payment information is used to process deposits and withdrawals and to verify transaction accuracy. Where necessary, relevant data may be shared in a limited capacity with verified payment partners to support local payment methods such as mobile banking services in Bangladesh. This process runs entirely through encrypted, secure channels. No payment data is stored beyond what is required.
Your behavioral data is analyzed to improve the quality of the goodwin platform, inform new feature development, and enhance customer support. It is also used to identify unusual gameplay patterns as part of our Responsible Gaming commitment. If you experience any issues with your account, our support team can use your information to provide accurate assistance. goodwin always respects your privacy and follows a data minimization policy.
For promotional communications, goodwin may send offers and updates to your registered email or mobile number — but only if you have opted in. You can withdraw this consent at any time through your account settings. Your data is never shared with third-party advertisers for marketing purposes.
Cookies & Tracking Technologies
The goodwin platform uses cookies and similar tracking technologies to improve the user experience. Cookies are small text files stored on your device or browser that help remember your preferences and session information. They reduce the need to log in repeatedly and keep your preferred language and settings intact. goodwin only uses necessary and functional cookies, and does not engage in intrusive tracking.
Cookies on the platform fall into three categories. First, essential cookies — required for the platform to function properly, such as login sessions and security tokens. Second, functional cookies — which remember your language preferences and customization settings. Third, analytical cookies — which analyze usage patterns to help improve the platform. You can manage or delete cookies through your browser settings, though doing so may limit some functionality.
Goodwin does not support third-party tracking cookies or cross-site tracking. Our platform contains no ad network trackers that follow your browsing activity across other websites. Local storage and session storage are used only in a limited capacity for necessary purposes. goodwin is committed to giving your online privacy the highest level of respect.
Data Storage & Security Measures
Goodwin uses industry-standard security technology to keep your personal data safe. All data transmissions are protected by SSL/TLS encryption, which prevents third-party access while data is in transit. Sensitive data stored on our servers, such as passwords, is secured with AES-256 encryption. Regular security testing and audits help us identify and address potential vulnerabilities quickly.
Your data is retained only for as long as necessary. Data for active accounts is kept for the duration of the account. After an account is closed, the minimum data required to meet legal obligations may be retained for up to five years. After that period, data is securely deleted or anonymized. Financial transaction records are retained in accordance with Bangladesh's financial regulations.
Within goodwin, only staff members who need access to your data for their specific role can view it. All employees operate under confidentiality agreements and receive regular data protection training. Access logs are reviewed routinely to prevent any unauthorized use. In the event of a data breach, goodwin will promptly notify affected users and take all necessary steps.
All Data Transfers Secured
Encrypted Database Storage
Security Review in Progress
Sharing Data with Third Parties
Goodwin does not sell your personal data to any third party or share it for advertising purposes. We follow a data minimization principle in all cases. Data is only shared with partners who are directly involved in delivering our services. Every partner operates under a strict confidentiality agreement and may not use the data they receive for any other purpose.
For payment processing, limited financial data is shared with trusted payment gateways and mobile banking providers. Only the information strictly necessary to complete transactions via bKash, Nagad, or Rocket is passed to these partners. Each payment partner operates under its own privacy policy and regulatory framework. goodwin ensures that no payment data is retained by these partners beyond what is needed to complete the transaction.
Where required by law, goodwin may need to disclose certain information in accordance with applicable Bangladeshi laws or valid directives from government authorities. In such cases, only the minimum legally required data is shared, and goodwin makes every effort to protect user privacy throughout the process. Limited data may also be shared to comply with anti-fraud or anti-money laundering regulations. Any such sharing is conducted strictly within a legal framework and with due regard for your interests.
In the event of a business restructuring, merger, or acquisition, user data may be transferred to the new entity. In such cases, the same standard of privacy protection will be maintained and users will be notified in advance. goodwin will never sell user data to third-party analytics companies in any identifiable form.
User Rights & Policy Changes
Every goodwin user has fundamental rights over their personal data. You can request to view or download the information stored in your account at any time. You also have the right to correct any inaccurate or outdated information in your profile. goodwin is committed to upholding these rights, and our support team is always on hand to help.
Regarding the right to deletion, you may request that your personal data be erased when closing your account. However, certain data may need to be retained for a specified period due to legal obligations or financial regulatory requirements. In such cases, you will be clearly informed and given an explanation. While your account is active, you can withdraw consent for marketing communications at any time through your account settings.
You also have the right to object to how your data is processed. If you believe your information is being used inappropriately, you can contact goodwin's support team to raise a complaint. We take every complaint seriously and aim to respond within 30 days. To get in touch, email us at: support@goodwin.ws
Goodwin reserves the right to update this Privacy Policy as needed. If significant changes are made, you will be notified via your registered email or through a prominent notice on the platform. The effective date of any changes will always be displayed at the top of this page so you can easily see when the policy was last updated. Continued use of the platform after changes take effect constitutes your acceptance of the revised policy.
Still have questions?
If you have any questions about goodwin's Privacy Policy or your personal data, visit our FAQ page or contact our support team directly. We're always here to help.